About the job

Liaise with customers regarding their spares & OE enquiries.
Prepare quotations on BAAN LN as per the SOP (QTC 100 sales quotations).
Submit quotations to customers for parts required follow up and update in LN.
Capture quotations submitted on Salesforce.
Load customer orders on BAAN LN as per the SOP (QTC 100 sales order entry).
Generate pro-forma invoices should they be required for shipment.
Expediting of customer orders and back orders including forward planning to avoid late deliveries/ improve OTD.
Compile Shipments for handover to Exports Team for Africa.
Prepare Commercial Invoices & Packing lists.
Generate customer invoice once shipment has been confirmed by exports for delivery of goods to local customers.
Monitor and resolve customer GIT issues.
Contact customers for outstanding order reports for reconciliation Bi-monthly.
Assist debtor’s department in maintaining / improving debtors ageing.
Manage pre-paid accounts including pro-forma invoices and debtor’s allocations.
Capture and filing of POD’s and Export documents.
General office duties.
Apply the LEAN principles to operations.
Adhere to SHE and Housekeeping requirements at the branch and customer sites.
Always adhere to the Duty of Care Policy